Where it fits
Different industries. The same expensive gap.
The pattern underneath every one of these is the same: more enquiries than a team can personally answer, and an outcome that quietly does not happen when nobody follows up.
High volume · low signal
Vehicle sales and dealerships
Listings generate enormous enquiry volume and most of it is early browsing. Salespeople burn their day on calls that go nowhere while the genuine buyer waits behind them.
Every enquiry is contacted within minutes. The AI agent asks about finance, trade-in and timeframe, and keeps the transcript. Your team gets the ones who are actually buying — with the answers already on the record.
Outcome: warm handover to a salesperson
Appointment-led
Allied health and clinics
An empty chair cannot be resold. A no-show costs the full slot, and the person who missed it usually just needed a different day.
Reminders with a reschedule link, attendance marked in the practitioner’s own calendar, and same-day recovery when somebody does not arrive.
Outcome: a kept appointment
Speed decides it
Trades and home services
Quote requests arrive while you are on a roof. First to reply usually wins the job, and by evening the customer has booked someone else.
Instant acknowledgement with a time-picker, a reminder before the site visit, and automatic follow-up on a quote that has gone quiet.
Outcome: a booked site visit
Long consideration
Course and training providers
Enquiries convert through an info session weeks before enrolment. The gap between interest and intake is long enough for people to drift away.
Book the info session, remind them, chase the ones who attended and have not enrolled, and re-engage the ones who missed this intake for the next one.
Outcome: an enrolment
Self-serve conversion
Software and subscription
A lead who does not activate in the first day rarely activates at all, and there is nobody to chase them.
Automatic contact with their own signup link, follow-up for the ones who said yes and have not started, and a stop the moment they do.
Outcome: a started trial
Enquiry-heavy
Property and real estate
One listing generates dozens of enquiries, most of them casual. Chasing all of them personally is not possible, so the serious buyer is found by luck.
Every enquiry contacted and asked the qualifying questions — budget, timeframe, finance — so inspections are booked with people who can actually proceed.
Outcome: a booked inspection
Fit
How to tell in thirty seconds
tickOver earns its place where volume and follow-up are the constraint. Where they are not, it is honest to say so.
A strong fit
- More enquiries arrive than your team can personally answer
- A meaningful share of them are never going to buy
- Speed of first contact affects whether you win
- Follow-up currently depends on somebody remembering
- There is a clear outcome — a booking, a signup, a sale
Probably not yet
- You get a handful of leads a month and know each by name
- You need it to take payments — that is roadmap, not product
- You want a full CRM for a long, complex B2B sales cycle
- You are outside Australia — the compliance and phone numbers are built for here
Not on the list? The shape is what matters
If enquiries outnumber the hours your team has to chase them, the flow looks much the same whatever you sell. Tell us your outcome and we will map it.
Every business is onboarded directly — your automations are configured and tested with you before anything goes live.