Lead qualification
Four hundred leads. Forty worth a phone call.
Finding which forty is the job, and it is currently being done by people whose time is worth far more than that. tickOver has the first conversation with all four hundred — by text, by email, or by voice — and hands your team the ones that are real.
From ad campaigns, listings, forms and imports. Most are browsing. A few are ready today. Nothing about the enquiry tells you which is which.
Every single one gets a reply within minutes — a text, an email, or an AI voice call that asks your questions. Not a sample. Not the ones somebody got to.
The ones who answered, engaged, and match what you are looking for — handed over with the whole conversation attached.
Illustrative ratios. Yours will differ by channel and campaign — the shape does not.
How the filtering happens
Three channels, one conversation per person
tickOver does not pick a channel and hope. It works the way a good salesperson would if they had unlimited hours — try the fast thing, escalate to the personal thing, and stop the moment someone responds.
Immediate and cheap
Goes out within seconds of the lead landing. Most people reply to a text far sooner than they answer an unknown number.
→ highest response rate → replies come back in
For detail and proof
Where price lists, brochures, availability and links belong. Branded as you, sent from your own domain.
→ carries documents → tracked and logged
For the ones worth talking to
An Australian-voiced agent rings them, asks your qualification questions, and holds a real conversation. Unanswered calls are retried.
→ recorded & transcribed → lands on the lead
The rules are yours, and they are plain English
You decide what qualified means for your business — budget, timeframe, location, which product, whether they are the decision-maker. tickOver asks, records the answers against the lead, and routes on them: this one to a salesperson now, this one into a slower nurture, this one closed politely.
Change the definition next month and the flows change with it. Nothing here is hard-coded by us.
What your team receives
A lead that already has a conversation attached
The point is not fewer leads. It is that the ones a person picks up have already been spoken to, and the salesperson starts in the middle of the conversation instead of at the beginning.
Hi, it’s Ava calling about the enquiry you sent through this morning on the blue Hilux. Is now an alright time?
Yeah, quickly — I’m at work.
No worries, two things. Were you looking to buy outright or would you want finance? And is there a trade-in?
Finance probably. And yeah, there’s a 2018 Ranger I’d want valued. Looking to move in the next fortnight.
Speed stops being a rostering problem
The first business to make contact usually wins, and enquiries do not arrive during business hours. A reply that goes out at nine on a Sunday night is not something you can staff for.
Nothing drops because it got busy
Unanswered calls retry. Non-responders move to a slower sequence rather than falling off a list. Every message and call is on the record, so nothing is unaccounted for.
Find out what your four hundred is actually worth
We will map your enquiry sources, write your qualifying questions into the flows, and show you the shape of your own funnel before anything goes live.
Every business is onboarded directly — your automations are configured and tested with you before anything goes live.