Automotive industry
Spend less time chasing enquiries and more time speaking with sellers and buyers ready for the next step.
Leads come in from social media, websites, and listing sites. But keeping up takes time. Your team calls and emails, chasing enquiries that aren't always the right fit. Meanwhile, qualified prospects get missed, follow-ups are forgotten, and the workload keeps growing. Meet tickOver. Bring your leads together in one place, with follow-up based on each lead's status. Our AI voice agents call and qualify. SMS and email follow-ups keep conversations moving, helping turn enquiries into booked appointments. Booking and visit reminders keep customers informed, alongside updates about upcoming events and offers. Your team can focus on the conversations that matter, while tickOver handles the chasing. Less chasing. More conversions. tickOver. Every lead, followed through.
Vehicle enquiries arrive while your team is busy with calls, inspections and customers. tickOver follows up by SMS, email and AI calls, keeping the details and conversation history together.
Set the questions, timing and next steps to suit your business. Your team can see what someone needs before picking up the phone.
From a new enquiry
Here is how a seller enquiry could work for a vehicle buying team.
01 · Enquiry received
A seller enquires through an ad or your website. tickOver captures the details through an agreed connection, so your team can see where the enquiry came from.
For example
An owner submits their vehicle details and asks about selling.
Connections, qualification questions and follow-up rules are configured with your team before launch.
For automotive teams
Collect vehicle details, understand selling timeframes and arrange the next conversation. Give your team the information they need before contacting the owner.
Ask buyers about the vehicle they are interested in, their timeframe and any trade-in. Follow up with booking links and appointment reminders using your agreed process.
Built for Australian rules
Vehicle enquiry lists are large, and the fastest way to damage one is to message it at the wrong hour or without a way out. Those limits are in the engine, not in a policy document.
You set the window you will contact people in. Nothing sends outside it — the message waits.
And carries a working unsubscribe link, which is what the Spam Act requires.
Stop all outbound messaging at once, and cap the sending rate so no automation can blast a list.
Your customer database, call recordings and transcripts are stored in Australia — including backups. Every service we rely on is named in our privacy policy, with where it operates.
We work through your enquiry sources, qualification questions and follow-up process with you. That includes when to contact someone, when to stop and when a member of your team should take over.
We confirm compatibility with your existing systems before agreeing the setup.
Tell us how your team handles enquiries today. We can work out where automated follow-up would help and what to try first.
Whether you are buying cars from owners or selling them from a yard, the shape is the same: more enquiries than the team can personally call, and a sale that quietly does not happen when nobody follows up.
Every business is onboarded directly — your automations are configured and tested with you before anything goes live.